FAQ
Where are Pyali teas sourced from?
Our teas are carefully selected and crafted using high-quality loose-leaf ingredients from different regions of India and blended with botanicals to deliver a refined tea experience.
How should I store my tea?
To preserve freshness, store your tea in a cool, dry place away from direct sunlight. Keep the packaging sealed after each use.
How do I brew Pyali loose-leaf tea?
Add one teaspoon of loose-leaf tea to freshly boiled water and steep for 3–5 minutes. Adjust brewing time according to taste.
Do you offer returns?
For hygiene and freshness reasons, opened teas cannot be returned. Unopened or damaged products may be exchanged or refunded within 7 days.
Do you ship internationally?
Shipping availability depends on your location. Delivery options and rates are calculated at checkout.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times depend on your selected shipping method.
How can I contact Pyali?
You can reach us anytime at:
Our team will respond within 24–48 hours.